With a fleet of 264 modern container ships and a total transport capacity of 2.0 million TEU, Hapag-Lloyd is one of the world’s leading liner shipping companies. In the Liner Shipping segment, the Company has around 13,500 employees and 400 offices in 135 countries. Hapag-Lloyd has a container capacity of 2.9 million TEU – including one of the largest and most modern fleets of reefer containers. A total of 113 liner services worldwide ensure fast and reliable connections between more than 600 ports across the world. In the Terminal & Infrastructure segment, Hapag-Lloyd has stakes in 20 terminals in Europe, Latin America, the United States, India, and North Africa. The roughly 2,600 employees assigned to the Terminal & Infrastructure segment handle terminal-related activities and provide complementary logistics services at selected locations.

• You will be involved in exciting strategic projects in the area of customer service products (Booking, Documentation, Customs, Import and Invoice)
• You will be responsible for updating and consolidating our internal reports in the area of ​​customer service
• You support our project teams in monitoring project progress and addressing anticipated challenges
• You contribute to the understandable preparation and provision of decision-critical data and the acquisition of new insights by developing meaningful reports
• You support the preparation and follow-up of meetings (coordination, data analysis) and are available for ad hoc support, e.g. for the creation of presentations/documents
• You will support the coordination of internal communication for feature releases and heartbeat planning preparation
• You will be responsible for coordinating regular benchmark follow-ups and creating comprehensive documentation related to them

• You are currently enrolled full-time in a Bachelor's or Master´s degree with a focus on Logistics/Shipping/Forwarding, Trade or Customer/Sales Experience
• You also have strong social skills and very good communication skills in English (spoken and written) as the role is highly international
• In your approach to work, you are diligent and strongly team-oriented and enjoy contributing your proactivity
• Self-initiative and commitment, as well as a very independent work organization come natural by you
• Ideally, you have already gained initial relevant practical experience, e.g. through internships or working student positions

• Be a part of our Student community: meet other students and exchange ideas during our Student Lunch & Coffee Breaks 
• If flexibility is important to you: choose the working hours that best fit your college schedule 
• Work with us directly in the heart of Hamburg at the Binnenalster and mobile at home 
• Of course, we also take care of your physical well-being: in our company restaurant we offer yummy dishes for small and large appetites 
• Take part in our company sports activities such as table tennis, dragon boat racing and yoga. And if you're in the mood for music, why not join our band? 
• Attractive training programs and excellent career opportunities complete your experience 

• You start with us as soon as possible and work approx. 20 hours per week 
• During the semester break you can increase your hours up to 38 hours
• You are able to come to our Hamburg office twice a week 
• We are currently planning your assignment for 12 months with the option of an extension and will, of course, also take your course of studies into account